Sustainability Policy

1. Purpose and Scope

This Sustainability Policy outlines our commitment to responsible environmental, social, and operational practices across all activities conducted through the website within Australia.
We aim to minimise environmental impact while maintaining high standards in product quality, logistics, and customer service, in line with the National Waste Policy Action Plan 2019 (Australia) and the Product Stewardship Act 2011 (Cth).

2. Sustainable Product Practices

We aim to ensure that products offered through the website meet recognised standards for durability, safety, and responsible sourcing.

Our approach includes:

Promoting products designed for long-term use
Encouraging efficient use of materials during manufacturing
Supporting suppliers who follow responsible sourcing practices

Where applicable, products are expected to comply with Australian safety and quality requirements under the Competition and Consumer Act 2010 (Cth).

3. Packaging and Waste Reduction

We are committed to reducing packaging waste and improving material efficiency in line with the Australian Packaging Covenant Organisation (APCO) 2025 National Packaging Targets.

Our practices include:

Reducing unnecessary packaging materials
Encouraging the use of recyclable and reusable packaging
Optimising packaging size to minimise transport impact

Customers are encouraged to dispose of packaging responsibly in accordance with local recycling guidelines in Australia.

4. Sustainable Logistics

We work with logistics partners to improve transport efficiency and reduce environmental impact.

This includes:

Optimising delivery routes to reduce emissions
Encouraging consolidated shipments where possible
Supporting environmentally responsible logistics practices

Estimated delivery time remains 4–6 business days following dispatch, with efficient routing to minimise environmental impact.

5. Energy and Operational Efficiency

We aim to improve operational efficiency across all aspects of our activities.

This includes:

Reducing energy consumption in operations where possible
Using digital systems to minimise paper usage
Continuously reviewing operational processes to improve efficiency

6. Responsible Data and Digital Practices

We operate digital services in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We aim to:

Minimise unnecessary data storage
Ensure secure handling of personal information
Improve system efficiency to reduce digital resource consumption

7. Continuous Improvement

We are committed to continuously reviewing and improving sustainability practices.

This includes:

Monitoring operational processes
Evaluating supplier practices
Adapting to updated Australian environmental standards and regulatory requirements

8. Customer Awareness

We encourage customers to participate in sustainable practices by:

Making informed purchasing decisions
Reusing or recycling packaging materials
Following proper product care to extend product lifespan

9. Customer Support

For enquiries regarding sustainability practices or related matters, customer support is available during business hours.

Email: deals@casagetmart.com
Phone: +81 (708) 911 73 17
Address: 1-16-2 ASAHICHO, NERIMA-KU, TOKYO 179-0071, JAPAN
Business Hours: Monday to Friday, 7:50 AM – 4:50 PM
Service Area: Australia