1. Scope of Application
This Privacy Policy applies to all services provided through the website, as well as all interactions between users and the website.
It explains how personal data is collected, used, stored, and protected in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By accessing the website or placing an order, users confirm that they have read and accepted this policy without reservation.
2. Collection of Information and Use of Cookies
We collect personal data directly from users when they:
Create an account or place an order
Submit a contact form or request support
Use the website, including through cookies and similar technologies
The data collected may include: name, address, email, secure payment details, and technical information such as IP address, browser type, and pages visited.
Cookies are used to:
Ensure proper website functionality
Facilitate account access
Analyse website usage
Improve browsing experience
Non-essential cookies can be managed or disabled at any time through website or browser settings.
3. Use and Disclosure of Personal Data
Personal data is processed strictly for the following purposes:
Order processing and delivery management
Customer support and handling of enquiries and returns
Improvement of services and user experience
Sending communications where authorised by the user
Data may be shared only with selected partners, including:
Logistics providers for order delivery
Payment service providers for transaction processing
Technical providers for hosting, maintenance, and website security
All partners are required to comply with the Privacy Act 1988 (Cth) and applicable data protection obligations.
Personal data is not sold to third parties.
4. Data Retention and Cookie Management
Personal data is retained only for as long as necessary:
Up to 5 years after the end of the customer relationship
Up to 10 years for billing and transaction records, in accordance with the Income Tax Assessment Act 1997 (Cth) and Taxation Administration Act 1953 (Cth)
In certain cases, data may be processed outside Australia, subject to appropriate safeguards in line with the Australian Privacy Principles (APP 8 – Cross-border disclosure of personal information).
Cookies are stored for a maximum of 12 months from the time consent is given.
Users may modify or withdraw consent at any time through browser settings.
5. User Rights
Users have the following rights under the Australian Privacy Principles (APP 12 and APP 13):
Right to access personal data
Right to request correction of inaccurate or incomplete data
Right to request deletion where data is no longer required (subject to legal obligations)
Right to request restriction of processing in certain circumstances
Right to data portability where applicable
Right to object to certain data processing activities
Right to withdraw consent at any time
These rights can be exercised by contacting customer support.
6. Legal Basis for Processing
Personal data processing is based on:
Performance of a contract (orders, delivery, support)
Compliance with legal obligations under Australian law
User consent
Legitimate interests, including website security and service improvement
We implement appropriate technical and organisational measures to protect personal data.
7. Customer Support
For enquiries regarding personal data protection or the exercise of user rights, customer support is available during business hours.
Email: deals@casagetmart.com
Phone: +81 (708) 911 73 17
Address: 1-16-2 ASAHICHO, NERIMA-KU, TOKYO 179-0071, JAPAN
Business Hours: Monday to Friday, 7:50 AM – 4:50 PM
Service Area: Australia
